In order to make a claim, you must ensure that:

  • Your membership is current and up to date.
  • Any Accident must be reported within 3 days.
  • At the time of the accident you must obtain full details of all vehicles & persons involved in accident, together with details of any independent witnesses. These details will need to be completed on the claim form.
  • Vehicles must be taken to our Recommended Repairer as stated in the PDS.
  • Members Taxi’s that require towing following an accident must be towed directly to the Repairer. Refer to Towing Costs in the PDS.

Please refer to the Product Disclosure Statement (PDS) and the Rules of the Fund for more details on making a claim.
Claims will only be accepted on a completed QOATC claim form.